Google Chromecast is a handy device, but it sometimes does not work correctly and keeps disconnecting. Thankfully, users can fix it easily.
By Shikhar MehrotraPublishedShareTweetEmailGoogle Chromecast is one of the best portable streaming devices that allows users to cast content from their smartphone or computer directly to their TV until its starts disconnecting frequently. While Google launched the device's first generation in 2013 at $35, the recent Chromecast with Google TV allows users to stream content through applications that run on the device itself. In other words, users can use it to convert a standard monitor or television into a smart device that can interact with other devices.
According to reports, Google is working on a new streaming device codenamed 'Boreal' that will support 1080p video streaming. In addition, the device is expected to be marketed as the 'Chromecast with Google TV.' Since the company already sells a version of the device with 4K support at $49.99, the new Chromecast variant could be slightly more affordable. Further, the upcoming device will reportedly support AV1 hardware decoding, a feature that is absent from the current Chromecast with Google TV.
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Since Google Chromecast is a streaming device that runs on Wi-Fi, disconnection is a common problem. The Chromecast disconnecting issue can get even more annoying when watching an exciting movie or web series. Fortunately, there are several ways to fix this error. Upon facing a disconnection while using Chromecast, check the internet connection by running a quick speed. If the Wi-Fi connection is not working correctly, restarting the router should work. If the problem persists, switching over to another network or using a mobile hotspot will fix the issue. More often than not, a sudden fluctuation in internet speeds or an unstable connection is what disconnects the device. Google advises users to keep their Chromecast within 15 feet of their router (or smartphones when using mobile hotspot).
If the internet connection is stable for other devices, restarting the Chromecast might be the second-best thing to do. To restart the machine, hold the side button while it is plugged into your TV until the LED indicator turns from orange to white. While rebooting, the Chromecast will fix any internal issues and reconnect to the internet connection. Users can also reboot the device through the Google Home App, inside the Settings menu. Another method of fixing Chromecast is resetting it. But the users should be warned this would lead to the loss of all saved configurations. To reset, open the Google Home App and select Chromecast. Afterward, head over to the More Settings menu located in Settings and tap on Factory Reset. Once the process is on, reconfigure the device and connect it with the desired internet connection.
In some cases, users have reported that using the device with third-party cables has caused the disconnection issue. If the original wires are worn out, users might have to get a replacement. For those using Chromecast with a PC or a laptop, updating their web browser to the latest version might also fix the problem. If none of the methods work, it is time to contact Google Support. Users might be able to get their device repaired or receive a new one in the warranty period. In general, the Google Chromecast has a life span of two to three years, and if the device seems to be malfunctioning afterward, it would be best to get a new one.
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